Terms And Conditions (“Terms”)

Below are www.goldcrest3d.com (“us”, “we”, or “our”) standard terms and conditions. It is vital that you (The Customer) take time to read through thoroughly and ensure you fully understand these terms and conditions and their implications before you commence any project with Goldcrest. These Terms apply to all our customers. Please contact us if you do not understand any of the terms and conditions in this document.

Order Process

The process of ordering is very easy at Goldcrest.

  1. First you send a photo or a draft with information for quotation.
  2. We review whole information package, quote the project and create personal account for further cooperation.
  3. After mutual agreement and confirmation you send a 40% pre-payment. We start the project right after, keeping in touch during whole working process.
  4. When the model is ready we place the screenshots in your account, and if all is right you proceed with the final payment.
  5. We upload the complete project files in in your account’s “order” division right after. The package includes (.3dm, .stl files and a detailed info file).

* Refund policy

In compliance with trading laws and best practice, customers have the following right of refund. We’ll return Your prepayment, in case of thorough and reasonable statement of not correspondance of our work to Your requirements presented in first stage of order.

Changes and Modifications

Most minor changes and modifications will be done free of charge. But any major change or request after the model has been finished will be charged accordingly (the price will be discussed and explained to the client, and the process will start only after confirmation).

Payment

www.goldcrest3d.com uses secure online payment method 3-D Secure technology, which protect our customers from the unauthorized use of their credit card. 3-D Secure technology consists of the programs Verified by Visa and MasterCard SecureCode.

After you enter your credit card details in order division, a new window will appear, requesting your personal security code. Your financial institution will authenticate the transaction within seconds, as well as confirm that you are the individual making the purchase.

We also follow protocols titled Payment Card Industry Data Security Standards (“PCI DSS”), designed to prevent cardholder fraud and identity theft.

Confidentiality and Exclusiveness 

If the project includes custom sketches or exclusive ideas, we always offer to sign a Mutual Non-Disclosure NDA agreement. We never resell the models or use the sketches and other ideas in any other way.

Quality Control

After the modeling process the files go through quality control with special software. We are familiar with the requirements of most of the 3D printers and machines, and the models we provide are ready to be manufactured.

Links to Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Professional 3D Jewelry CAD Services.

Professional 3D Jewelry CAD Services has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Professional 3D Jewelry CAD Services shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Changes in Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us at info@goldcrest3d.com